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Policies

The agreements and policies that govern Recovea. Written to be read: every commitment in them is one we can keep today.

Using Recovea

  • Terms of ServiceThe agreement governing your use of the Recovea platform.
  • Acceptable Use PolicyWhat you may and may not do with the service.
  • BYO-Key & Provider TermsYour keys, your provider relationships: we never resell or mark up tokens, and you pay your providers directly.
  • Refund & Cancellation PolicyCancel any time, in-product; we do not block traffic over billing.
  • Baseline & Assessment TermsThe free Baseline and the free, computed Assessment: no fee, no card, no traffic passing through Recovea, and the one plan offer that follows.
  • Support PolicyHow to reach us, what to expect, and when.
  • Availability & SLA StatementOur availability posture, stated honestly: fail-open by design, and no contractual uptime SLA on self-serve plans.
  • Website Terms of UseThe terms for visiting recovea.ai itself.

Privacy & data

  • Privacy PolicyWhat we collect, what we never collect, and how long we keep it.
  • Cookie PolicyThe cookies and similar technologies this site uses.
  • Data Processing Agreement (DPA)Processor terms for business customers, incorporated automatically where we process personal data for you.
  • SubprocessorsThe third parties that process data on our behalf, and how we announce changes.
  • Data Retention & Deletion PolicyRetention windows by plan and data class, and how deletion actually works.
  • US State Privacy AddendumCCPA/CPRA and state service-provider terms, part of the DPA by default.

Security & trust

  • Security StatementOur security posture, as built — no claims ahead of reality.
  • Vulnerability Disclosure PolicyHow to report a security issue, and the safe harbor for good-faith research.
  • AI Output & No-Guarantee DisclaimerMeasured vs. verified, estimates, and the limits of every number we show.
  • AI Governance & Responsible AIHow we govern our own use of AI and the boundaries we hold.
  • Ledger & Report Reliance DisclaimerWhat receipts and ledger records are — and what relying on them does and does not mean.
  • Accessibility StatementWhere we are on accessibility and how to reach us about barriers.
  • Export Control & Sanctions PolicyUS export-control and sanctions compliance for use of the service.

Apps & tools

  • CLI & Local Tools TermsThe terms for npx recovea and our other local tools.
  • Telemetry & Developer Tools Data PolicyExactly what the SDK, CLI, and local tools send home — and what they never do.
  • API & Developer TermsThe terms for building against the Recovea API.
  • SDK, OSS & Open-Spec LicenseLicenses for our SDKs, open-source components, and the open receipt format.

Product

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Services

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Developers

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Use cases

  • Stop a runaway agent
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Research

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Resources

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Terms & policies

  • Terms
  • Privacy
  • DPA
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  • All policies

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